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If restarting your device does not resolve your connection issue, try the following method to reset your device's network settings:
Android 8.0+
Find and tap Settings > Network & Internet.
Tap the menu button (three vertical dots) > Network settings reset > RESET SETTINGS
Android 7.0, 7.1 or 7.1.1
From your Home screen, tap the Application screen icon.
Find and tap Settings > More.
Find and tap Network settings reset, then tap RESET SETTINGS.
Android 6.0
From your Home screen, tap the Application screen icon.
Find and tap Settings > Backup & reset > Network settings reset.
Find and tap RESET SETTINGS.
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Note: This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you’ve used before. |
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